Apollo VX respects your privacy and is committed to protecting the information you provide when using our vending services and support systems.

1. Information We Collect

When you interact with Apollo VX services, we may collect limited information including:

• Your phone number
• Your name, if provided
• The location of the vending machine
• Details about the issue you report
• Voice recordings from support calls
• Technical information related to service requests

This information is collected only for the purpose of providing vending machine support and improving service operations.

2. How We Use Your Information

Apollo VX may use collected information to:

• Respond to vending machine service requests
• Confirm that we received a reported issue
• Communicate service updates
• Maintain and improve vending operations
• Provide customer support

We only use personal information for operational and service-related purposes.

3. SMS Communications

If you contact the Apollo VX automated support line and voluntarily provide your phone number, you may receive transactional SMS notifications related to your vending machine service request.

These messages may include:

• Confirmation that a request was received
• Notifications that our team will review the issue
• Operational updates related to the service request

Message frequency varies depending on service activity. Message and data rates may apply depending on your mobile carrier plan.

4. SMS Opt-Out

You may opt out of receiving SMS notifications at any time.

To stop receiving messages, reply STOP to any Apollo VX SMS message.

Once you opt out, you will no longer receive SMS notifications unless you initiate a new service request.

5. SMS Help

If you need help regarding SMS notifications, you may reply:

HELP

Or contact us at:

Email: support@apollovx.com

6. Information Sharing

Apollo VX does not sell, rent, or share your personal information with third parties for marketing purposes.

Information may be shared with service providers only when necessary to operate our systems, process service requests, or maintain vending operations.

7. Data Security

Apollo VX takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, or disclosure.

8. Data Retention

We retain information only as long as necessary to:

• Respond to service requests
• Maintain operational records
• Comply with legal obligations

9. Changes to This Privacy Policy

Apollo VX may update this Privacy Policy from time to time. Updates will be posted on our website.

Continued use of Apollo VX services indicates acceptance of any changes.

10. Contact Us

If you have questions about this Privacy Policy or Apollo VX data practices, please contact us:

Apollo VX
Email: support@apollovx.com
Website: https://apollovx.com